Rideshare services like Uber have become a common way to get around. Most rides are uneventful, but if you’ve ever felt unsafe because of a driver’s behavior, you’re not alone, and you do have options. Whether the driver was speeding, braking too hard, using their phone, or acting aggressively, unsafe driving should not be ignored.
If you’re wondering whether you can report an Uber driver for unsafe driving, the answer is yes. In fact, Uber encourages riders to share feedback about their trips, including safety concerns. Reporting it helps protect you and others on the road. If you or someone you know has been involved in a crash involving a rideshare driver, our Santa Monica, CA Uber accident lawyer can help you understand what steps to take next.
How To Report Unsafe Driving To Uber
Uber provides a built-in reporting feature directly through the app. After your trip ends, you’ll see a prompt to rate your experience. If the driver’s behavior made you feel unsafe, use the comment section to explain what happened. There’s also an option to go to the “Help” section in the app, find the trip in question, and select a safety-related issue from the list provided.
You can report concerns such as:
- Speeding or reckless driving
- Running red lights or stop signs
- Distracted driving (e.g., using a phone)
- Driving under the influence
- Harsh braking or acceleration
- Verbal harassment or threatening behavior
In serious cases, or if you believe a law was broken, you should also report the incident to local law enforcement. If you were injured or involved in a crash, documentation from the police can be important for any future legal claim.
What Happens After You Report A Driver?
Once Uber receives a report, their safety team reviews the complaint. Depending on the severity of the situation, Uber may contact you for more information. In some cases, the company may suspend or remove the driver from the platform, especially if multiple complaints have been made.
While this process happens behind the scenes, you have the right to seek further action if the unsafe driving caused you harm. Reporting the behavior helps create a record, which could be useful if you pursue a legal claim.
What If You Were Injured During An Uber Ride?
If an unsafe driver caused an accident that resulted in injuries, your situation is more than just a bad experience—it’s a potential legal matter. Uber provides insurance coverage that may apply in certain situations, but dealing with insurance companies can be frustrating and time-consuming. That’s where having legal support from a car accident attorney matters.
We help you look into who may be responsible and what options you have for recovering medical expenses, lost income, and pain/suffering. Rideshare accident claims can involve both the driver’s personal insurance and Uber’s policy, depending on the circumstances of the trip.
At the Choulos & Tsoi Law Firm, we help riders who’ve been seriously hurt by unsafe Uber drivers. If you were injured during a rideshare trip or have questions about your legal options, contact us today for a free consultation. We’re here to help you take the next step toward protecting your rights.
